FAQ


Where are you based?

We are proudly based in New York, USA!

How can I cancel my order?

If you ordered within 24 hours and changed your mind about it, we offer hassle-free cancellations! Just shoot us an email and we'll take care of it. If you ordered over 24 hours ago, the order will have been processed and we can't offer an immediate refund. However, once you receive it, you have up to 30 days to contact us for a refund.

What about shipping / tracking?

Once your order is shipped, we'll send a confirmation email with a tracking number - you can expect your order to arrive between 5-10 business days. In the event that your order is delayed, please reach out to us for assistance!